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The Secret Behind
Five-star Service.

Your guests deserve the best - we make sure they get it. Tap into specialized expertise to close service gaps and turn challenges into check-ins. 

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Owned and operated by Robert Reitknecht, an award-winning hotel executive with 20+ years of operational, technical, and customer service experience, HospitalityRenu provides an intimate knowledge of the industry and an experience-based approach proven to deliver results.

ROBERT REITKNECHT

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Making Hospitality Look Easy (Even When It’s Not).

Hospitality isn’t just about solving problems - it’s about turning challenges into opportunities. As a premier consulting and training partner in the hospitality industry, HospitalityRenu helps clients transform operational hurdles into powerful growth moments. From staffing solutions and streamlining operations to elevating guest experiences, boosting revenue, and driving cultural change, our experts deliver strategies that make an impact - and results that last.

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​​​Staffing Challenges: Fractional expertise to address staff shortages, improve staff performance, and implement effective training programs - especially during peak seasons or staffing turnover.

 

Operational Efficiency: Streamline operations, optimize workflows, and reduce costs to run more smoothly and profitably.

 

Guest Experience Improvement: From check-in to checkout, we'll assess and improve your guest experience to create better service and drive positive reviews.​

 

Revenue Optimization: Bring us in to improve revenue management - reducing expenses, optimizing costs, and streamlining overall financial management. 

 

Cultural or Organizational Change: Navigate cultural shifts or internal restructuring, especially when improving service standards and aligning teams with new company goals.​​

From improving guest services to streamlining operations, we help you solve immediate challenges while setting you up for long-term success.

 

But we don't stop there. Our hands-on training programs go beyond the basics, empowering teams to deliver exceptional, experience-driven service every time. We’ll equip your staff with the skills and confidence to make every guest interaction count.

DEJA LINARES

Guest Reception Manager

“An individual that is true on guest satisfaction being the forefront of every interaction and guest experience”

Who We've Worked With

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As Featured In

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Get In Touch

hello@hospitalityrenu.com

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203.733.6794

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Ridgefield, CT - US

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