Privacy Policy
Effective Date: August 5, 2026
HospitalityRenu respects your privacy and is committed to protecting the personal information you share with us. This Privacy Policy explains how HospitalityRenu, referred to as “HospitalityRenu,” “we,” “us,” or “our,” collects, uses, shares, and protects information when you visit hospitalityrenu.com, submit a form, schedule a call, subscribe to communications, download a resource, or otherwise interact with us. By using this website, you acknowledge the practices described in this Privacy Policy.
Information We Collect
Information You Provide
We may collect personal information that you voluntarily provide, including:
- First and last name
- Email address
- Telephone number
- Company or organization name
- Job title
- Area of interest
- Appointment or scheduling information
- Information included in messages, inquiries, surveys, or consultation requests
- Newsletter and marketing preferences
- Information submitted when downloading resources or requesting services
Please do not submit confidential, financial, medical, or other sensitive information through general website forms.
Information Collected Automatically
When you visit the website, certain information may be collected automatically through cookies and similar technologies, including:
- Internet Protocol address
- Browser type
- Device type
- Operating system
- Referring website
- Pages viewed
- Links selected
- Date and time of access
- General geographic location
- Website interaction and performance information
This information helps us understand how visitors use the website and improve its content, performance, and security.
How We Use Your Information
We may use the information we collect to:
- Respond to questions and service inquiries
- Schedule and manage consultations or appointments
- Provide requested resources, services, or information
- Communicate about current or potential business engagements
- Send newsletters, educational content, and marketing communications
- Manage customer and prospective customer relationships
- Personalize and improve the website experience
- Analyze website traffic and performance
- Maintain the security and functionality of the website
- Prevent fraud, misuse, or unauthorized activity
- Comply with legal obligations
- Enforce our agreements and protect our legal rights
Email and Text Communications
When you submit your contact information, request a resource, schedule a call, or subscribe to updates, you may receive communications related to your request. You may also receive marketing emails when you have subscribed or otherwise consented to receive them. You may unsubscribe from marketing emails at any time by selecting the unsubscribe link included in the message. If text messaging is offered, you will receive text messages only as permitted by applicable law and based on the consent provided. Message and data rates may apply. Consent to receive marketing text messages is not a condition of purchasing services. You may opt out by replying STOP. You may request assistance by replying HELP. Opting out of marketing messages will not prevent us from sending necessary administrative or service related communications.
Cookies and Similar Technologies
The website may use cookies, pixels, tags, scripts, and similar technologies to operate the website, remember preferences, analyze traffic, measure performance, and support marketing activities. Cookies may include:
Essential Cookies
These cookies support basic website functionality, security, form submissions, and navigation.
Analytics Cookies
These cookies help us understand how visitors use the website, which pages are visited, and how the website can be improved.
These cookies may remember choices or support features such as scheduling tools, videos, forms, and embedded content.
Advertising Cookies
When used, these cookies may help measure advertising performance or deliver content based on website activity. You can manage cookies through your browser settings and, when available, through the website’s cookie preference tool. Disabling certain cookies may affect how the website functions.
Third Party Services
We may use third party providers to support website hosting, analytics, customer relationship management, scheduling, email delivery, text messaging, form processing, security, video hosting, and other business operations. These providers may process information on our behalf according to their own privacy practices and contractual obligations. Our website and business communications may use GoHighLevel or related HighLevel services for functions such as contact forms, calendars, customer relationship management, email communications, text communications, and automated workflows. HighLevel provides tools that may process contact, scheduling, and communication information. We encourage you to review the privacy policies of any third party service that you access through the website.
How We Share Information
We may share personal information with:
- Website hosting and maintenance providers
- Customer relationship management providers
- Email and text communication providers
- Scheduling and calendar providers
- Analytics and performance providers
- Marketing and advertising providers
- Professional advisers, including attorneys and accountants
- Contractors assisting with business operations
- Government authorities when legally required
We may also disclose information when reasonably necessary to protect the rights, property, security, or safety of HospitalityRenu, our clients, website users, or others. If HospitalityRenu is involved in a merger, acquisition, financing, sale of assets, reorganization, or similar business transaction, information may be transferred as part of that transaction.
Sale or Sharing of Personal Information
HospitalityRenu does not sell personal information in exchange for money. Certain analytics or advertising technologies may be considered a sale, sharing, or targeted advertising under some state privacy laws. Where required, eligible users may request to opt out of these activities.
Data Retention
We retain personal information only for as long as reasonably necessary to:
- Fulfill the purpose for which it was collected
- Maintain business and client records
- Respond to inquiries
- Provide requested services
- Meet legal, tax, accounting, and reporting obligations
- Resolve disputes
- Enforce agreements
- Protect our business and legal rights
Retention periods may vary depending on the type of information and the reason it was collected.
Data Security
We use reasonable administrative, technical, and organizational safeguards intended to protect personal information from unauthorized access, loss, misuse, alteration, or disclosure. No website, electronic transmission, or storage system can be guaranteed to be completely secure. You provide information electronically at your own risk.
Your Privacy Choices and Rights
Depending on where you live, you may have the right to:
- Request access to personal information we maintain about you
- Request correction of inaccurate information
- Request deletion of certain information
- Request a copy of certain information
- Opt out of targeted advertising, the sale of personal information, or certain sharing
- Withdraw consent when processing is based on consent
- Appeal the denial of a privacy request
- Receive equal service and pricing after exercising a privacy right
These rights may be subject to legal exceptions. To submit a privacy request, contact us using the information below. We may need to verify your identity before completing the request. You may also use an authorized agent where permitted by law. We may require proof that the agent has permission to act on your behalf.
Connecticut Privacy Rights
HospitalityRenu is located in Connecticut. Eligible Connecticut residents may have rights under the Connecticut Data Privacy Act, including rights to access, correct, delete, or obtain a copy of certain personal data and to opt out of certain sales, targeted advertising, or profiling. These rights apply only when the business and the requested information are covered by the law. Requests will be handled according to applicable legal requirements.
International Visitors
HospitalityRenu is based in the United States. If you access the website from another country, your information may be transferred to and processed in the United States, where privacy laws may differ from those in your location. Where legally required, we will process requests relating to applicable international privacy rights.
Children’s Privacy
The website is intended for business professionals and is not directed to children under 13. We do not knowingly collect personal information from children under 13. If you believe a child has submitted personal information through the website, please contact us so that we can review and delete the information when appropriate.
External Links and Embedded Content
The website may contain links to external websites or embedded content provided by third parties, including videos, scheduling tools, and social media platforms. HospitalityRenu is not responsible for the content, security, or privacy practices of third party websites or services. Your use of those services is governed by their respective terms and privacy policies.
Changes to This Privacy Policy
We may update this Privacy Policy periodically to reflect changes to the website, our business practices, technology, or legal requirements. The updated policy will be posted on this page with a revised effective date. Your continued use of the website after an update means that you acknowledge the revised policy.
Contact Us
Questions about this Privacy Policy or requests concerning your personal information may be directed to:
HospitalityRenu
Address: Ridgefield, Connecticut, United States
Email: hello@hospitalityrenu.com
Phone: 203.733.6794
Website: hospitalityrenu.com